Helena Dewi, S.E., M.S.M.
Peningkatan UMKM di sektor makanan dan minuman saat ini mengalami pertumbuhan yang cukup signifikan, terutama di masa pandemi Covid-19. Hasil data statistik Badan Pusat Statistik (BPS) pada bulan N...
Elissa Dwi Lestari, S.Sos., M.S.M.
The increasing number of internet users in Indonesia, especially mobile internet users, has changed consumer habits and behavior in consuming entertainment. Internet penetration leads to the increa...
Nosica Rizkalla, S.E., M.Sc.
It is suggested that solving environmental problems should begin from the consumers’ level, as they play an important role in consumption activities. Consumers can actively participate in env...
Elissa Dwi Lestari, S.Sos., M.S.M.
In line with government’s regulation in Indonesia, all financial institutions are obliged to provide a customer complaint mechanism that make the call center industry is growing rapidly. As a...