Technology encourages e-learning to improve student learning and performance. The
Covid-19 pandemic accelerated e-learning in Indonesian higher education. The learning
method has transitioned from complete online learning to blended e-learning in new normal
era. This research was conducted to determine the factors that influence students' intention to
continue using blended e-learning using the IS Success Model. This research was conducted
using a quantitative approach. Sampling was carried out by convenience sampling of 232 active
students using blended e-learning in Indonesia. Data analysis was carried out with PLS-SEM.
The hypothesis test shows that information, system, and support service quality affect blended
e-learning student satisfaction. This research demonstrates that user happiness affects the
intention to continue using blended e-learning.