Digital Transformation Design towards Logistics 4.0 in SME: A Case Study for PT XYZ

The rapid development of technology and information and communication has a direct
impact on the business of the Indonesian people. SMEs are one of the pillars in the economic
sector in Indonesia. However, logistics has always been an obstacle to business growth in the
SME sector. In Indonesia, logistics costs are still high compared to GDP, which is the background
of problems that can be solved by implementing logistics 4.0. This literature will provide input for
SME entrepreneurs, who will carry out digital transformation in the logistics sector of their
business. The inputs that will be given include the importance of digital transformation in the
logistics sector and the benefits that will be provided as a result of digital transformation. By using
the digital maturity model for logistics 4.0 concept as a research method, an SME will be able to
find its current state and also be able to determine strategies that will help SMEs go to their
intended future state. Various analyzes will be carried out to determine the state of the SME
business, so that appropriate digital transformation can be carried out regarding the SME logistics
current state.